Question 1

What is the ASF Hub System?

Accepted Answer

ASF Hub System is an on-farm automation solution for commercial poultry houses. It combines a central farm controller with wireless room sensing stations to support climate, feeding, watering, and lighting control — with local operation and optional cloud + mobile monitoring.

Question 2

What is the Main Hub?

Accepted Answer

The Main Hub is the central controller on the farm. It shows the local dashboard, combines room sensor readings into reliable house values, controls equipment according to your setpoints and schedules, raises alarms, stores operational data, and connects securely to Nabd Cloud when internet is available.

Question 3

What is a Sensor Hub?

Accepted Answer

A Sensor Hub is a wireless station placed in the house for measuring the room environment and supporting calibration. It does not control fans, heaters, or other equipment. Several stations can be used along a house so conditions are measured more evenly.

Question 4

Do I need both units?

Accepted Answer

Yes for the full solution. The Main Hub is the controller; Sensor Hubs provide distributed sensing across the house.

Question 5

Is this only for poultry?

Accepted Answer

Poultry is the main focus of the ASF Hub System today. The same platform can also be used in other industrial environments where you need climate monitoring and control, plus remote access and monitoring for managers and support teams.

Question 6

How does sensing become control?

Accepted Answer

Sensor Hubs measure the environment in the space. The Main Hub is a smart controller: it combines those readings into reliable values, applies your targets and schedules, and operates equipment automatically. Control is guided by machine-learning models, with AI insights to help operators understand conditions and improve decisions over time. Live status stays visible on the local screen, and remotely when the hub is online.

Question 7

What can the system control?

Accepted Answer

Climate and house equipment such as ventilation, heating, cooling, inlets, feeding, drinking, and lighting — configured to match your house layout.

Question 8

Does control stop if the internet fails?

Accepted Answer

No. The system is designed to keep working locally without internet. Control, safety behavior, the local screen, and on-site data logging continue. When connectivity returns, the hub syncs status and history to the cloud.

Question 9

What internet options are supported?

Accepted Answer

The Main Hub can use a wired connection, Wi‑Fi, or mobile data as the farm’s internet path (chosen during setup). Sensor Hubs stay on a separate internal farm network without internet — they only communicate with the Main Hub.

Question 10

Why are Sensor Hubs on a network without internet?

Accepted Answer

For security and stability. Sensor stations only need a local link to the Main Hub. Internet is used by the Main Hub for cloud sync, updates, and remote support — not by every sensor station.

Question 11

What is Nabd Cloud / myfarm?

Accepted Answer

Nabd Cloud is the company platform for remote monitoring and management: live and recent readings, alarms, farm and room status, setpoints and schedules, software updates, and support tools — including the mobile app.

Question 12

Can I control the farm from my phone?

Accepted Answer

Yes, through the Nabd mobile app and cloud portal when the hub is online. Changes are sent securely to the Main Hub; the hub remains responsible for safe local execution.

Question 13

Is my farm always open to remote technicians?

Accepted Answer

No. The hub can stay on a private company connection so Nabd can see that it is online, but technician access stays locked until a support session is explicitly opened for a limited time, then closes again.

Question 14

Do you stream cameras to the cloud all the time?

Accepted Answer

No. Continuous video upload is not part of normal operation. Camera use is on-demand or as agreed for your installation.

Question 15

How much data does the hub send?

Accepted Answer

Only the operational information needed for monitoring and support (such as environment status, equipment state, alarms, and flock summaries). Volumes are managed carefully for farms that use mobile data. Sensitive credentials and continuous video are not part of normal upload.

Question 16

What happens if temperature or gas levels go out of range?

Accepted Answer

The system can raise alarms and show them on the local screen and, when online, in the cloud and mobile app. Limits are set during commissioning for your farm.

Question 17

What if a Sensor Hub goes offline?

Accepted Answer

The Main Hub can detect missing or outdated readings and raise alerts. Control continues using available information and the safety behavior configured for your house.

Question 18

Will a power or network interruption stop the farm permanently?

Accepted Answer

The system is designed so local control continues through cloud outages. After a reboot, commissioned hubs are set up to return to normal operation automatically.

Question 19

What do I receive when I buy?

Accepted Answer

Typically a prepared Main Hub, one or more Sensor Hubs, and professional commissioning (farm identity, secure setup, network, and cloud connection). The exact package depends on your contract and house layout.

Question 20

How long does setup take?

Accepted Answer

A prepared Main Hub is commissioned on site with our install process: farm identity, network, security setup for Sensor Hubs, services, and cloud connection. Timing depends on site wiring, number of Sensor Hubs, and internet readiness.

Question 21

Do I need IT staff on site?

Accepted Answer

Day-to-day use is for farm operators via the local screen. Initial commissioning and advanced support are handled by ASF/Nabd. Farmers do not need to manage cloud infrastructure themselves.

Question 22

Can the system be updated later?

Accepted Answer

Yes. Software and station updates can be delivered through our update process so farms can stay current without replacing hardware.

Question 23

Is multi-room or multi-zone sensing supported?

Accepted Answer

Yes. One Main Hub can serve a house with multiple Sensor Hubs, sized to your building length and zones.

Question 24

Who owns the farm data?

Accepted Answer

Operational data is generated on your farm. When connected, selected operational information is synced to Nabd Cloud for monitoring, history, and support — under your commercial agreement with Nabd/ASF.

Question 25

How is communication protected?

Accepted Answer

Links between Sensor Hubs and the Main Hub, and between the Main Hub and the cloud, use secure encrypted connections. Each installation is commissioned with its own security setup.

Question 26

Is the hardware suitable for farm conditions?

Accepted Answer

Field equipment is supplied in industrial packaging suitable for poultry house use. Placement should still follow install guidance for height, airflow, and protection.

Question 27

How do I get support?

Accepted Answer

You can reach Nabd/ASF support by phone, email, or message. You can also report issues from the myfarm system (cloud / mobile). Our team will guide you through remote checks first whenever possible.

Question 28

Is remote support available?

Accepted Answer

Yes. When the Main Hub is online, our technical team can review farm status securely and help resolve many issues without a site visit. Interactive remote access is only opened for an approved, time-limited support session.

Question 29

What if the issue needs someone on site?

Accepted Answer

If remote support cannot fix the problem, a technical team can come to the farm. On-site support is arranged after you contact us (phone, email, message, or a report from myfarm), with a target arrival of within 24 hours.

Question 30

What if I need help remotely?

Accepted Answer

Contact Nabd/ASF support. If the hub is online on the private company connection, support can review status securely. Interactive technician access is only opened for an approved, time-limited support session.

Question 31

The local screen is blank but the hub has power — what should I do?

Accepted Answer

Confirm power and the local network, then contact support. They can guide checks or open a secure support session if the hub is connected.

Question 32

Do I need a cloud login for daily farm work?

Accepted Answer

No. Operators use the local screen for daily work. Cloud and mobile accounts are for remote monitoring and management.

Question 33

Who is this for?

Accepted Answer

Medium to large commercial poultry operations that need round-the-clock automated climate control, multi-point sensing, offline resilience, and optional remote visibility for managers and technicians.

Question 34

How do I get a quote or demo?

Accepted Answer

Contact Nabd / ASF sales with your house size, number of rooms or zones, preferred internet type (wired, Wi‑Fi, or mobile data), and any extras such as cameras or multi-house expansion.

Question 35

Where can I learn more?

Accepted Answer

Ask your Nabd representative for a product overview, installation checklist, and a walkthrough of the mobile app and portal for your farm.

Questions about ASF Hub & Nabd Cloud

What farmers ask for most

Product & system

How it works on the farm

Cloud, mobile & remote access

Alarms, safety & reliability

Installation & ownership

Data, privacy & security

Support & troubleshooting

Buying & next steps

Still need a clear answer for your farm?